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Costumer Information Service

Product Info

Sometimes you need your customers' approval to take action that reduces the impact of PCNs/PDNs: Last Time Buy, redesigns, or replacement of components. Your customers
will often request information about changes or discontinuations that impact products or

  • Generate automated emails to customers with PCN/PDN data (classic and smartPCNs) for affected components and products.
  • Define the products with the affected components that are assigned to your customer,
  • Generate customer information based on the individually defined change categories.
  • Request customer approval and save the results.